Social and Community Service Managers

Tasks Include:

• Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
• Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
• Recruit, interview, and hire or sign up volunteers and staff.
• Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
• Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
• Direct activities of professional and technical staff members and volunteers.
• Plan and administer budgets for programs, equipment and support services.
• Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.

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