Tax Examiners and Collectors, and Revenue Agents

Tasks Include:

• Collect taxes from individuals or businesses according to prescribed laws and regulations.
• Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information.
• Maintain records for each case, including contacts, telephone numbers, and actions taken.
• Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
• Send notices to taxpayers when accounts are delinquent.
• Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation.
• Answer questions from taxpayers and assist them in completing tax forms.
• Impose payment deadlines on delinquent taxpayers and monitor payments to ensure that deadlines are met.
• Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.