Education and training:
There are no specific educational requirements for most food and beverage service jobs. Many employers prefer to hire high school graduates for these positions, but completion of high school usually is not required. Many entrants to these jobs are in their late teens or early twenties and have a high school education or less. Usually, they have little or no work experience. Many are full-time students or homemakers.
All new employees receive some training from their employer. They learn safe food handling procedures and sanitation practices, for example. Some employers, particularly those in fast-food restaurants, teach new workers using self-study programs, on-line programs, audiovisual presentations, and instructional booklets that explain food preparation and service skills. But most food and beverage serving and related workers pick up their skills by observing and working with more experienced workers. Some full-service restaurants also provide new dining room employees with some form of classroom training that alternates with periods of on-the-job work experience. These training programs communicate the operating philosophy of the restaurant, help establish a personal rapport with other staff, teach formal serving techniques, and instill a desire to work as a team. They also provide an opportunity to discuss customer service situations and the proper ways of handling unpleasant circumstances or unruly patrons.
Some food serving workers can acquire more skills by attending relevant classes offered by public or private vocational schools, restaurant associations, or large restaurant chains. However, most companies prefer to train employees in their own programs and there is no guarantee that an employer will accept training from other schools.
For more information on barista schools, see:
Fees vary based on school and location. Please contact your school for more information.
The data sources for the information displayed here include: Virginia Career VIEW Research.