- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Perform paperwork required for monetary transactions.
- Resolve customer or employee complaints.
- Greet customers and ask about the quality of service they are receiving.
- Establish and maintain banks and table limits for each game.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Evaluate workers' performance and prepare written performance evaluations.
The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection.
Projections Quick View:
National: + 0.7%
High School Diploma
Two: Some Preparation Needed
Highest ($50,000 and up)