Administrative Services Managers

Description

Career Cluster:

Business, Management & Administration

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Education

Required Level of Education

• Bachelor's Degree = 27.95%
• Associate's Degree (or other 2-year degree) = 19.03%
• High School Diploma (or GED or High School Equivalence Certificate) = 18.73%
• Post-Secondary Certificate - awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades) = 15.20%
• Some College Courses = 13.40%
• Master's Degree = 3.49%
• Less than a High School Diploma = 2.19%

Related Work Experience

• Over 1 year, up to and including 2 years = 34.87%
• Over 2 years, up to and including 4 years = 25.40%
• None = 13.66%
• Over 4 years, up to and including 6 years = 11.79%
• Over 6 months, up to and including 1 year = 5.85%
• Over 6 years, up to and including 8 years = 3.15%
• Over 10 years = 2.94%
• Up to and including 1 month = 2.12%
• Over 3 months, up to and including 6 months = 0.22%

On-Site or In-Plant Training

• None = 39.72%
• Over 6 months, up to and including 1 year = 22.37%
• Over 1 month, up to and including 3 months = 15.91%
• Up to and including 1 month = 12.05%
• Over 3 months, up to and including 6 months = 6.53%
• Over 1 year, up to and including 2 years = 3.15%
• Over 2 years, up to and including 4 years = 0.28%

On-the-Job Training

• Over 1 month, up to and including 3 months = 33.98%
• Over 6 months, up to and including 1 year = 27.36%
• Anything beyond short demonstration, up to and including 1 month = 24.86%
• None or short demonstration = 8.30%
• Over 3 months, up to and including 6 months = 5.22%
• Over 1 year, up to and including 2 years = 0.28%

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Tasks

Core Tasks Include:

• Direct or coordinate the supportive services department of a business, agency, or organization.
• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Set goals and deadlines for the department.
• Acquire, distribute and store supplies.
• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

Supplemental Tasks Include:

• Plan, administer and control budgets for contracts, equipment and supplies.
• Monitor the facility to ensure that it remains safe, secure, and well-maintained.
• Hire and terminate clerical and administrative personnel.
• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
• Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
• Conduct classes to teach procedures to staff.
• Participate in architectural and engineering planning and design, including space and installation management.
• Manage leasing of facility space.
• Dispose of, or oversee the disposal of, surplus or unclaimed property.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Tools and Technology

Tools Include:

• Calculators or accessories (10-key calculators)
• Desktop computers
• Facsimile machines (Fax machines)
• Notebook computers (Laptop computers)
• Mobile phones
• Special purpose telephones (Multi-line telephone systems)
• Notebook computers
• Personal computers
• Personal digital assistant PDAs or organizers (Personal digital assistants PDA)
• Photocopiers (Photocopying equipment)
• Scanners
• Tablet computers

Technologies Include:

• Accounting software

• Intuit QuickBooks software
• Sage Peachtree software
• Sage Timberline Office software

• Charting software

• Microsoft Office Visio

• Data base reporting software

• Business Objects Crystal Reports

• Data base user interface and query software

• Microsoft Access

• Desktop publishing software

• Adobe Systems Adobe PageMaker
• Microsoft Publisher

• Document management software

• Adobe Systems Adobe Acrobat software

• Electronic mail software

• Email software
• IBM Lotus Notes
• Microsoft Outlook
• Novell GroupWise

• Enterprise resource planning ERP software

• Microsoft Dynamics GP
• Oracle PeopleSoft
• Sage MAS 200 ERP

• Human resources software

• ADP Enterprise HRMS

• Internet browser software

• Microsoft Internet Explorer
• Web browser software

• Office suite software

• Microsoft Office software

• Operating system software

• Microsoft Windows XP

• Presentation software

• Microsoft PowerPoint

• Project management software

• Microsoft Project

• Spreadsheet software

• Microsoft Excel

• Word processing software

• Microsoft Word

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Special Requirements

Educational requirements for managers vary widely. Some small businesses hire managers with associate’s degrees in business and extensive experience in the particular field in which they work, such as restaurants, retail stores, or wholesale manufacturing. However, managers in medium or large-sized businesses usually need bachelor’s degrees, preferably in business management. And many employers are now looking for managers with master’s of business degrees, which are almost always required for significant advancement.

• Virginia Business Magazine, Business Schools in Virginia (2-year through post graduate)
• The MBA Program Information Site

• Use of the professional credential "Certified Manager"
• Use of the registered trademark "CM" for business purposes
• Management World - ICPM's online journal
• The Certified Letter - ICPM's online newsletter
• Jobtarget - ICPM's online job board
• CM Directory - a password - protected listing of thousands of CMs worldwide

Required Fees:

 

Institute of Certified Professional Managers fees:

Certification fees can be paid-as-you-go or paid-in-advance.

 

---

The data sources for the information displayed here include: Virginia Career VIEW Research.

Administrative Services Managers

Internships

Aramark Corporation
1101 Market Street
Philadelphia, PA 19107
Phone: 215-238-3000
http://www.aramark.com

World leader in the contract management sector of the hospitality industry. Provide an environment that allows for creative thinking, development, and opportunity for advancement. Management opportunities with all of our businesses.

---

BALTIMORE COUNTRY CLUB
4712 Club Road
Baltimore, MD 21210
Phone: 410-889-4400
http://www.bcc1898.com/

The Baltimore Country Club is designed to give students an opportunity to gain a diverse knowledge of the entire organization, through a good industry example of a country club "arm" of hospitality field. Offer as well as rotations through Culinary, Golf Services, Golf Maintenance and several back of the house experiences.

---

Brock & Company
257 Great Valley Parkway
Malvern, PA 19355
Phone: (610) 647-5656
Fax: (610) 647-0867
http://www.brockco.com/

Provide superior corporate dining, Office Coffee and Vending Services to business and industry. Service the mid-Atlantic region as well as the state of Colorado. In business since 1927, we are still a family owned company that focuses on quality and customer service. Internship positions Available: Executive Chef, General Managers, Food Service Manager, Assistant Food Service Manager, Managers-in-Training.

---

Dolce International
Corporate Headquarters
28 West Grand Avenue
Montvale, NJ 07645
Phone: 201-307-8700
http://www.dolce.com

Dolce International is a global hospitality company specializing in the meetings experience for its customers. The company has a collection of 21 unique properties in the United States, Canada and Europe. Opportunities in all areas including Rooms, Food & Beverage and Conference. Internship opportunities are for full-time, part-time, summer, and co-ops.

---

The data sources for the information displayed here include: Virginia Career VIEW Research.

Administrative Services Managers

Additional Resources

For information about careers in facility management, facility management education and degree programs, and the Certified Facility Manager designation, contact:

International Facility Management Association
1 East Greenway Plaza
Suite 1100
Houston,TX 77046-0194
http://www.ifma.org

General information regarding facility management and a list of facility management educational and degree programs may be obtained from:

The Association of Higher Education Facilities Officers
1643 Prince St.
Alexandria, VA 22314-2818
http://www.appa.org

For information about the Certified Administrative Manager designation, contact:

Institute of Certified Professional Managers
James Madison University
College of Business
Harrisonburg, VA 22807
http://cob.jmu.edu/icpm

National Management Association
2210 Arbor Boulevard
Dayton, OH 45439
Phone: 937-294-0421
http://nma1.org/

NMA Chapters and our Individual Membership Program are dedicated to building leadership bench strength and harnessing the leadership qualities that reside in all of us.

---

Virginia Certified Public Manager Program
vacpm@dhrm.virginia.gov
http://jobs.test.dhrm.virginia.gov/careerguides/GeneralOperationManager.htm

The Virginia Certified Public Manager Program (VaCPM) is a broad-based management development program, providing public professionals with training to maximize the effectiveness of government organizations. As a part of a national consortium, this certificate program offers practitioner-oriented course work that builds upon management training programs offered through agencies, colleges, and universities.

---

The data sources for the information displayed here include: Virginia Career VIEW Research.

Administrative Services Managers

Knowledge

%	Subject	Description
81.00	Clerical	Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
79.25	Customer and Personal Service	Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
77.50	English Language	Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
72.25	Administration and Management	Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
65.25	Personnel and Human Resources	Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
64.25	Economics and Accounting	Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
63.50	Computers and Electronics	Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
60.50	Mathematics	Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
51.75	Sales and Marketing	Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Skills

%	Subject	Description
75.00	Speaking	Talking to others to convey information effectively.
72.00	Active Listening	Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
68.75	Coordination	Adjusting actions in relation to others' actions.
65.50	Reading Comprehension	Understanding written sentences and paragraphs in work related documents.
65.50	Time Management	Managing one's own time and the time of others.
65.50	Writing	Communicating effectively in writing as appropriate for the needs of the audience.
62.50	Critical Thinking	Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
62.50	Negotiation	Bringing others together and trying to reconcile differences.
59.50	Management of Personnel Resources	Motivating, developing, and directing people as they work, identifying the best people for the job.
59.50	Judgment and Decision Making	Considering the relative costs and benefits of potential actions to choose the most appropriate one.
59.50	Social Perceptiveness	Being aware of others' reactions and understanding why they react as they do.
56.25	Monitoring	Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
56.25	Service Orientation	Actively looking for ways to help people.
53.00	Systems Analysis	Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
53.00	Active Learning	Understanding the implications of new information for both current and future problem-solving and decision-making.
53.00	Complex Problem Solving	Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
53.00	Instructing	Teaching others how to do something.
50.00	Persuasion	Persuading others to change their minds or behavior.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Abilities

%	Subject	Description
75.00	Oral Comprehension	The ability to listen to and understand information and ideas presented through spoken words and sentences.
75.00	Written Comprehension	The ability to read and understand information and ideas presented in writing.
75.00	Oral Expression	The ability to communicate information and ideas in speaking so others will understand.
75.00	Written Expression	The ability to communicate information and ideas in writing so others will understand.
65.50	Problem Sensitivity	The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
62.50	Near Vision	The ability to see details at close range (within a few feet of the observer).
62.50	Speech Recognition	The ability to identify and understand the speech of another person.
62.50	Speech Clarity	The ability to speak clearly so others can understand you.
62.50	Inductive Reasoning	The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
62.50	Deductive Reasoning	The ability to apply general rules to specific problems to produce answers that make sense.
56.25	Information Ordering	The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53.00	Category Flexibility	The ability to generate or use different sets of rules for combining or grouping things in different ways.
50.00	Selective Attention	The ability to concentrate on a task over a period of time without being distracted.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Work Activities

%	Subject	Description
88.25	Communicating with Supervisors, Peers, or Subordinates	Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
83.25	Interacting With Computers	Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
82.50	Getting Information	Observing, receiving, and otherwise obtaining information from all relevant sources.
81.00	Performing Administrative Activities	Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
78.75	Making Decisions and Solving Problems	Analyzing information and evaluating results to choose the best solution and solve problems.
78.25	Organizing, Planning, and Prioritizing Work	Developing specific goals and plans to prioritize, organize, and accomplish your work.
76.75	Communicating with Persons Outside Organization	Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
74.50	Establishing and Maintaining Interpersonal Relationships	Developing constructive and cooperative working relationships with others, and maintaining them over time.
73.75	Judging the Qualities of Things, Services, or People	Assessing the value, importance, or quality of things or people.
73.25	Documenting/Recording Information	Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
71.25	Processing Information	Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
65.75	Resolving Conflicts and Negotiating with Others	Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
64.00	Evaluating Information to Determine Compliance with Standards	Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
63.75	Scheduling Work and Activities	Scheduling events, programs, and activities, as well as the work of others.
63.75	Coordinating the Work and Activities of Others	Getting members of a group to work together to accomplish tasks.
63.00	Identifying Objects, Actions, and Events	Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
61.00	Performing for or Working Directly with the Public	Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
59.00	Monitoring and Controlling Resources	Monitoring and controlling resources and overseeing the spending of money.
59.00	Monitor Processes, Materials, or Surroundings	Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
58.25	Analyzing Data or Information	Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
56.50	Thinking Creatively	Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
55.75	Updating and Using Relevant Knowledge	Keeping up-to-date technically and applying new knowledge to your job.
50.75	Developing and Building Teams	Encouraging and building mutual trust, respect, and cooperation among team members.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Work Styles

%	Subject	Description
94.25	Integrity	Job requires being honest and ethical.
93.25	Dependability	Job requires being reliable, responsible, and dependable, and fulfilling obligations.
90.75	Attention to Detail	Job requires being careful about detail and thorough in completing work tasks.
88.00	Cooperation	Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
87.25	Independence	Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
84.25	Initiative	Job requires a willingness to take on responsibilities and challenges.
84.25	Self Control	Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
81.75	Adaptability/Flexibility	Job requires being open to change (positive or negative) and to considerable variety in the workplace.
80.25	Concern for Others	Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
79.75	Stress Tolerance	Job requires accepting criticism and dealing calmly and effectively with high stress situations.
75.00	Leadership	Job requires a willingness to lead, take charge, and offer opinions and direction.
64.75	Persistence	Job requires persistence in the face of obstacles.
63.75	Innovation	Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
62.00	Analytical Thinking	Job requires analyzing information and using logic to address work-related issues and problems.
61.50	Social Orientation	Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
61.50	Achievement/Effort	Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Work Values

%	Subject	Description
88.83	Relationships	Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
77.83	Independence	Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
61.17	Achievement	Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
61.17	Working Conditions	Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
61.17	Recognition	Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.
50.00	Support	Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Work Context

%	Subject	Description
99.60	Telephone	How often do you have telephone conversations in this job?
98.80	Face-to-Face Discussions	How often do you have to have face-to-face discussions with individuals or teams in this job?
97.00	Electronic Mail	How often do you use electronic mail in this job?
92.00	Contact With Others	How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
90.80	Structured versus Unstructured Work	To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
88.80	Freedom to Make Decisions	How much decision making freedom, without supervision, does the job offer?
88.60	Indoors, Environmentally Controlled	How often does this job require working indoors in environmentally controlled conditions?
86.40	Work With Work Group or Team	How important is it to work with others in a group or team in this job?
86.40	Letters and Memos	How often does the job require written letters and memos?
85.40	Frequency of Decision Making	How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
81.00	Time Pressure	How often does this job require the worker to meet strict deadlines?
80.60	Importance of Being Exact or Accurate	How important is being very exact or highly accurate in performing this job?
80.40	Impact of Decisions on Co-workers or Company Results	How do the decisions an employee makes impact the results of co-workers, clients or the company?
79.80	Spend Time Sitting	How much does this job require sitting?
78.80	Deal With External Customers	How important is it to work with external customers or the public in this job?
77.60	Coordinate or Lead Others	How important is it to coordinate or lead others in accomplishing work activities in this job?
76.20	Importance of Repeating Same Tasks	How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
73.80	Responsibility for Outcomes and Results	How responsible is the worker for work outcomes and results of other workers?
70.80	Frequency of Conflict Situations	How often are there conflict situations the employee has to face in this job?
69.60	Deal With Unpleasant or Angry People	How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
69.00	Responsible for Others' Health and Safety	How much responsibility is there for the health and safety of others in this job?
58.80	Physical Proximity	To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
55.80	Level of Competition	To what extent does this job require the worker to compete or to be aware of competitive pressures?
51.80	Spend Time Making Repetitive Motions	How much does this job require making repetitive motions?
50.80	Consequence of Error	How serious would the result usually be if the worker made a mistake that was not readily correctable?
50.60	Degree of Automation	How automated is the job?
50.40	Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls	How much does this job require using your hands to handle, control, or feel objects, tools or controls?

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Job Zone Three: Medium Preparation Needed

• Overall Experience
  • Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
• Job Training
  • Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
• Examples
  • These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
• Education
  • Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Earnings Benefits

Region	Entry Level	Average	Experienced
United States	$43,120.00	$86,720.00	$139,170.00
Virginia	$46,090.00	$89,910.00	$142,440.00
Region	Entry Level	Average	Experienced
Bay Consortium	$54,091.37	$82,966.94	$120,889.78
Capital Region Workforce Partnership	$42,237.07	$85,306.65	$134,649.83
Central VA/Region2000	$45,619.68	$74,285.86	$112,741.78
Crater Area	$48,422.67	$80,719.29	$115,326.28
Greater Peninsula	$43,682.57	$81,856.27	$121,803.20
Hampton Roads	$45,245.41	$79,759.33	$121,506.82
New River/Mt. Rogers	$44,679.96	$72,644.13	$105,646.80
Northern Virginia and Alexandria/Arlington	$48,383.22	$96,503.44	$148,910.59
Piedmont Workforce	$50,845.32	$77,976.99	$110,175.49
Shenandoah Valley	$33,880.70	$68,527.14	$109,916.53
South Central	$48,631.05	$75,566.48	$107,383.63
Southwestern Virginia	$28,809.82	$62,585.32	$103,860.41
West Piedmont	$43,327.52	$70,116.27	$103,716.77
Western Virginia	$37,327.03	$72,292.11	$105,658.94

---

The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection.

Administrative Services Managers

Employment Projections

National	2010	2020	% Change
United States	254,300	291,200	+ 14.5%
State	2008	2018	% Change
Virginia	4,134	4,821	+ 16.6%
Region	2008	2018	% Change
Bay Consortium	131	159	+ 21.4%
Capital Region Workforce Partnership	698	760	+ 8.9%
Central VA/Region2000	98	109	+ 11.2%
Crater Area	70	84	+ 20.0%
Greater Peninsula	262	297	+ 13.4%
Hampton Roads	530	634	+ 19.6%
New River/Mt. Rogers	92	103	+ 12.0%
Northern Virginia and Alexandria/Arlington	1,574	1,912	+ 21.5%
Piedmont Workforce	120	134	+ 11.7%
Shenandoah Valley	162	189	+ 16.7%
South Central	25	26	+ 4.0%
Southwestern Virginia	47	55	+ 17.0%
West Piedmont	47	50	+ 6.4%
Western Virginia	165	186	+ 12.7%

---

The data sources for the information displayed here include: Virginia Workforce Connection.

Administrative Services Managers

Related Occupations

Related Occupations

• Financial Managers, Branch or Department
• Human Resources Managers
• Medical and Health Services Managers
• Management Analysts
• Budget Analysts
• First-Line Supervisors of Office and Administrative Support Workers

 

Careers in Management Pathway:

• Chief Sustainability Officers
• General and Operations Managers
• Public Relations and Fundraising Managers
• Administrative Services Managers
• Geothermal Production Managers
• Biofuels Production Managers
• Biomass Power Plant Managers
• Methane/Landfill Gas Collection System Operators
• Hydroelectric Production Managers
• Purchasing Managers
• Medical and Health Services Managers
• Managers, All Other
• Regulatory Affairs Managers
• Compliance Managers
• Wind Energy Operations Managers
• Wind Energy Project Managers
• Brownfield Redevelopment Specialists and Site Managers
• Agents and Business Managers of Artists, Performers, and Athletes
• Spa Managers

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

View Videos

The following videos are available for this occupation:

• Business, Management and Administration (6.90 Mb)
• Administrative Services Managers (3.13 Mb)



Macromedia Flash is required for viewing the videos. If you do not have the Flash plugin, it is freely available for download.

---

The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee.

Administrative Services Managers

Military Training

The following military job classifications are available for this occupation:

• Administrators, General
• Construction and Utilities
• Legal
• Manpower and Personnel
• Non-Occupational, Other
• Students

---

The data sources for the information displayed here include: Defense Manpower Data Center.

Administrative Services Managers

Proficiency Ratings

These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency	Rating
Communicating with Supervisors, Peers, or Subordinates	4.5
Interacting With Computers	4.5
Getting Information	4.5
Performing Administrative Activities	4.0
Making Decisions and Solving Problems	4.0
Organizing, Planning, and Prioritizing Work	4.0
Communicating with Persons Outside Organization	4.0
Establishing and Maintaining Interpersonal Relationships	4.0
Judging the Qualities of Things, Services, or People	4.0
Documenting/Recording Information	4.0
Processing Information	4.0
Resolving Conflicts and Negotiating with Others	3.5
Evaluating Information to Determine Compliance with Standards	3.5
Scheduling Work and Activities	3.5
Coordinating the Work and Activities of Others	3.5
Identifying Objects, Actions, and Events	3.5
Performing for or Working Directly with the Public	3.5
Monitoring and Controlling Resources	3.5
Monitor Processes, Materials, or Surroundings	3.5
Analyzing Data or Information	3.5
Thinking Creatively	3.5
Updating and Using Relevant Knowledge	3.0
Developing and Building Teams	3.0
Developing Objectives and Strategies	3.0
Training and Teaching Others	3.0
Guiding, Directing, and Motivating Subordinates	3.0
Estimating the Quantifiable Characteristics of Products, Events, or Information	2.5
Inspecting Equipment, Structures, or Material	2.5
Assisting and Caring for Others	2.5
Provide Consultation and Advice to Others	2.5
Coaching and Developing Others	2.5
Interpreting the Meaning of Information for Others	2.5
Staffing Organizational Units	2.5
Handling and Moving Objects	2.5
Selling or Influencing Others	2.0
Performing General Physical Activities	2.0
Controlling Machines and Processes	2.0
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment	2.0
Repairing and Maintaining Electronic Equipment	1.5
Operating Vehicles, Mechanized Devices, or Equipment	1.5
Repairing and Maintaining Mechanical Equipment	1.5

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Titles

• Administrative Assistant
• Administrative Coordinator
• Administrative Director
• Administrative Manager
• Administrative Officer
• Administrative Secretary
• Administrative Services Director
• Administrative Services Manager
• Administrative Specialist
• Administrator
• Assisted Living Administrator
• Building Manager
• Buildings And Grounds Manager
• Business Administrator
• Business Coordinator
• Business Manager
• Business Office Manager
• Business Unit Manager
• Chief Administrative Officer
• Church Administrator
• Court Administrator
• Customer Service Representative
• Dental Office Manager
• Director of Operations
• Director of Records Management
• Facilities Coordinator
• Facilities Manager
• Facility Coordinator
• General Manager
• Imaging Services Director
• Maintenance Superintendent
• Medical Office Administrator
• Medical Office Manager
• Office Manager
• Operations Administrator
• Operations Coordinator
• Operations Director
• Operations Specialist
• Practice Manager
• Property Disposal Manager
• Property Disposal Officer
• Property Utilization Manager
• Radiology Administrator
• Records and Information Manager
• Records Management Director
• Secretary
• Service Director
• Space Officer
• Superintendent, Maintenance, Managerial
• Unclaimed Property Officer

---

The data sources for the information displayed here include: O*NET™ 16.0.

Administrative Services Managers

Related Schools

• Argosy University-Washington D.C.
• Averett University
• Averett University-Non-Traditional Programs
• Bluefield College
• Bridgewater College
• Bryant & Stratton College-Hampton
• Bryant and Stratton College-Virginia Beach
• Christopher Newport University
• College of William and Mary
• DeVry University's Keller Graduate School of Management-Virginia
• Eastern Mennonite University
• Emory and Henry College
• Ferrum College
• George Mason University
• Hampton University
• Hollins University
• ITT Technical Institute-Chantilly
• ITT Technical Institute-Norfolk
• ITT Technical Institute-Richmond
• ITT Technical Institute-Springfield
• ITT Technical Institute–Salem
• J Sargeant Reynolds Community College
• James Madison University
• John Tyler Community College
• Liberty University
• Longwood University
• Lynchburg College
• Mary Baldwin College
• Marymount University
• Norfolk State University
• Northern Virginia Community College
• Old Dominion University
• Patrick Henry Community College
• Piedmont Virginia Community College
• Potomac College-Herndon
• Radford University
• Randolph College
• Regent University
• Roanoke College
• Saint Pauls College
• Sanford-Brown College-Tysons Corner
• Shenandoah University
• South University–Richmond
• South University–Virginia Beach
• Southern Virginia University
• Strayer University-Virginia
• Sweet Briar College
• The University of Virginia's College at Wise
• Thomas Nelson Community College
• Tidewater Community College
• University of Management and Technology (The)
• University of Mary Washington
• University of Phoenix-Northern Virginia Campus
• University of Phoenix-Richmond Campus
• University of Richmond
• University of Virginia-Main Campus
• Virginia College-Richmond
• Virginia Commonwealth University
• Virginia Polytechnic Institute and State University
• Virginia State University
• Virginia Union University
• Virginia Wesleyan College
• Virginia Western Community College
• Washington and Lee University
• Westwood College-Annandale
• Westwood College-Arlington Ballston

---

The data sources for the information displayed here include: O*NET™ 16.0.