Stock Clerks, Sales Floor
Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
Tasks Include:
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Pack customer purchases in bags or cartons.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
- Clean display cases, shelves, and aisles.
The data sources for the information displayed here include: O*NET™ 16.0; US Department of Labor (BLS); Virginia Workforce Connection.
Projections Quick View:
Virginia: + 9.0%
National: + 1.2%
Education
High School Diploma
Job Zone:
One: Little or No Preparation Needed
Income Range:
Moderately Low ($17,000 - $27,999)
Average Earnings:
National
$23,790.00
State
$24,550.00
Regional
Stock Clerks, Sales Floor
Description
| Career Cluster: | Marketing Sales & Service
|
Receive, store, and issue sales floor merchandise. Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers. May periodically take physical count of stock or check and mark merchandise.
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Education
Required Level of Education
- High School Diploma (or GED or High School Equivalence Certificate) = 40.99%
- Less than a High School Diploma = 37.83%
- Associate's Degree (or other 2-year degree) = 10.74%
- Some College Courses = 10.44%
Related Work Experience
- None = 46.67%
- Up to and including 1 month = 16.78%
- Over 6 months, up to and including 1 year = 11.56%
- Over 1 year, up to and including 2 years = 10.65%
- Over 6 years, up to and including 8 years = 10.35%
- Over 3 months, up to and including 6 months = 2.27%
- Over 2 years, up to and including 4 years = 1.34%
- Over 1 month, up to and including 3 months = 0.39%
On-Site or In-Plant Training
- None = 41.89%
- Up to and including 1 month = 39.38%
- Over 1 month, up to and including 3 months = 10.65%
- Over 6 months, up to and including 1 year = 4.77%
- Over 3 months, up to and including 6 months = 3.31%
On-the-Job Training
- Anything beyond short demonstration, up to and including 1 month = 41.42%
- None or short demonstration = 19.93%
- Over 1 month, up to and including 3 months = 19.01%
- Over 6 months, up to and including 1 year = 16.20%
- Over 1 year, up to and including 2 years = 3.43%
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Tasks
Core Tasks Include:
- Answer customers' questions about merchandise and advise customers on merchandise selection.
- Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
- Take inventory or examine merchandise to identify items to be reordered or replenished.
- Pack customer purchases in bags or cartons.
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Receive, open, unpack and issue sales floor merchandise.
- Clean display cases, shelves, and aisles.
Supplemental Tasks Include:
- Compare merchandise invoices to items actually received to ensure that shipments are correct.
- Requisition merchandise from supplier based on available space, merchandise on hand, customer demand, or advertised specials.
- Transport packages to customers' vehicles.
- Stamp, attach, or change price tags on merchandise, referring to price list.
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Knowledge
| % | Subject | Description |
|---|---|---|
| 68.00 | Customer and Personal Service | Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 52.50 | Mathematics | Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| 52.00 | English Language | Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 50.50 | Administration and Management | Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Skills
| % | Subject | Description |
|---|---|---|
| 65.50 | Speaking | Talking to others to convey information effectively. |
| 62.50 | Active Listening | Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. |
| 59.50 | Service Orientation | Actively looking for ways to help people. |
| 56.25 | Social Perceptiveness | Being aware of others' reactions and understanding why they react as they do. |
| 50.00 | Time Management | Managing one's own time and the time of others. |
| 50.00 | Coordination | Adjusting actions in relation to others' actions. |
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Abilities
| % | Subject | Description |
|---|---|---|
| 68.75 | Oral Expression | The ability to communicate information and ideas in speaking so others will understand. |
| 65.75 | Speech Clarity | The ability to speak clearly so others can understand you. |
| 62.50 | Oral Comprehension | The ability to listen to and understand information and ideas presented through spoken words and sentences. |
| 62.50 | Trunk Strength | The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. |
| 59.50 | Category Flexibility | The ability to generate or use different sets of rules for combining or grouping things in different ways. |
| 56.25 | Information Ordering | The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). |
| 56.25 | Speech Recognition | The ability to identify and understand the speech of another person. |
| 50.00 | Static Strength | The ability to exert maximum muscle force to lift, push, pull, or carry objects. |
| 50.00 | Near Vision | The ability to see details at close range (within a few feet of the observer). |
| 50.00 | Problem Sensitivity | The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. |
| 50.00 | Deductive Reasoning | The ability to apply general rules to specific problems to produce answers that make sense. |
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Work Activities
| % | Subject | Description |
|---|---|---|
| 67.50 | Communicating with Supervisors, Peers, or Subordinates | Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. |
| 67.25 | Performing for or Working Directly with the Public | Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. |
| 63.25 | Handling and Moving Objects | Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. |
| 62.00 | Performing General Physical Activities | Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. |
| 61.00 | Controlling Machines and Processes | Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). |
| 58.50 | Training and Teaching Others | Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. |
| 57.00 | Identifying Objects, Actions, and Events | Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. |
| 57.00 | Establishing and Maintaining Interpersonal Relationships | Developing constructive and cooperative working relationships with others, and maintaining them over time. |
| 55.00 | Judging the Qualities of Things, Services, or People | Assessing the value, importance, or quality of things or people. |
| 55.00 | Getting Information | Observing, receiving, and otherwise obtaining information from all relevant sources. |
| 54.00 | Updating and Using Relevant Knowledge | Keeping up-to-date technically and applying new knowledge to your job. |
| 52.75 | Resolving Conflicts and Negotiating with Others | Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. |
| 52.50 | Developing and Building Teams | Encouraging and building mutual trust, respect, and cooperation among team members. |
| 52.00 | Coordinating the Work and Activities of Others | Getting members of a group to work together to accomplish tasks. |
| 50.50 | Processing Information | Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. |
| 49.75 | Selling or Influencing Others | Convincing others to buy merchandise/goods or to otherwise change their minds or actions. |
| 49.75 | Organizing, Planning, and Prioritizing Work | Developing specific goals and plans to prioritize, organize, and accomplish your work. |
| 49.50 | Assisting and Caring for Others | Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. |
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Work Styles
| % | Subject | Description |
|---|---|---|
| 79.75 | Self Control | Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. |
| 79.00 | Dependability | Job requires being reliable, responsible, and dependable, and fulfilling obligations. |
| 79.00 | Integrity | Job requires being honest and ethical. |
| 77.75 | Cooperation | Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. |
| 77.00 | Attention to Detail | Job requires being careful about detail and thorough in completing work tasks. |
| 72.50 | Stress Tolerance | Job requires accepting criticism and dealing calmly and effectively with high stress situations. |
| 71.75 | Concern for Others | Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
| 68.75 | Social Orientation | Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
| 66.75 | Independence | Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. |
| 66.25 | Leadership | Job requires a willingness to lead, take charge, and offer opinions and direction. |
| 65.75 | Initiative | Job requires a willingness to take on responsibilities and challenges. |
| 61.00 | Adaptability/Flexibility | Job requires being open to change (positive or negative) and to considerable variety in the workplace. |
| 59.25 | Achievement/Effort | Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. |
| 58.50 | Innovation | Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. |
| 55.50 | Persistence | Job requires persistence in the face of obstacles. |
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Work Values
| % | Subject | Description |
|---|---|---|
| 72.17 | Relationships | Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. |
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Work Context
| % | Subject | Description |
|---|---|---|
| 90.00 | Deal With External Customers | How important is it to work with external customers or the public in this job? |
| 89.80 | Contact With Others | How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? |
| 86.20 | Indoors, Environmentally Controlled | How often does this job require working indoors in environmentally controlled conditions? |
| 83.80 | Spend Time Standing | How much does this job require standing? |
| 81.60 | Face-to-Face Discussions | How often do you have to have face-to-face discussions with individuals or teams in this job? |
| 80.80 | Work With Work Group or Team | How important is it to work with others in a group or team in this job? |
| 80.00 | Importance of Being Exact or Accurate | How important is being very exact or highly accurate in performing this job? |
| 79.80 | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls | How much does this job require using your hands to handle, control, or feel objects, tools or controls? |
| 79.80 | Time Pressure | How often does this job require the worker to meet strict deadlines? |
| 77.20 | Spend Time Walking and Running | How much does this job require walking and running? |
| 77.20 | Freedom to Make Decisions | How much decision making freedom, without supervision, does the job offer? |
| 74.80 | Telephone | How often do you have telephone conversations in this job? |
| 74.40 | Structured versus Unstructured Work | To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? |
| 73.20 | Coordinate or Lead Others | How important is it to coordinate or lead others in accomplishing work activities in this job? |
| 69.40 | Spend Time Kneeling, Crouching, Stooping, or Crawling | How much does this job require kneeling, crouching, stooping or crawling? |
| 68.60 | Responsible for Others' Health and Safety | How much responsibility is there for the health and safety of others in this job? |
| 67.40 | Spend Time Bending or Twisting the Body | How much does this job require bending or twisting your body? |
| 66.40 | Spend Time Making Repetitive Motions | How much does this job require making repetitive motions? |
| 66.20 | Physical Proximity | To what extent does this job require the worker to perform job tasks in close physical proximity to other people? |
| 60.20 | Importance of Repeating Same Tasks | How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? |
| 59.40 | Sounds, Noise Levels Are Distracting or Uncomfortable | How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? |
| 59.20 | Frequency of Conflict Situations | How often are there conflict situations the employee has to face in this job? |
| 57.00 | Impact of Decisions on Co-workers or Company Results | How do the decisions an employee makes impact the results of co-workers, clients or the company? |
| 55.00 | Deal With Unpleasant or Angry People | How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? |
| 54.40 | Frequency of Decision Making | How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? |
| 52.00 | Exposed to Contaminants | How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? |
| 51.80 | Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets | How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets? |
| 51.60 | Responsibility for Outcomes and Results | How responsible is the worker for work outcomes and results of other workers? |
| 51.20 | Extremely Bright or Inadequate Lighting | How often does this job require working in extremely bright or inadequate lighting conditions? |
| 50.20 | Level of Competition | To what extent does this job require the worker to compete or to be aware of competitive pressures? |
| 49.60 | Pace Determined by Speed of Equipment | How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.) |
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Job Zone One: Little or No Preparation Needed
- Overall Experience
- Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
- Job Training
- Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
- Examples
- These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, construction laborers, continuous mining machine operators, and waiters/waitresses.
- Education
- Some of these occupations may require a high school diploma or GED certificate.
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Earnings Benefits
| Region | Entry Level | Average | Experienced |
|---|---|---|---|
| United States | $16,780.00 | $24,250.00 | $36,440.00 |
| Virginia | $16,570.00 | $24,550.00 | $36,890.00 |
| Region | Entry Level | Average | Experienced |
| Bay Consortium | $16,805.42 | $25,247.25 | $38,477.41 |
| Capital Region Workforce Partnership | $16,363.47 | $24,313.56 | $35,481.27 |
| Central VA/Region2000 | $17,035.03 | $24,269.87 | $34,412.45 |
| Crater Area | $17,403.84 | $26,433.92 | $38,721.25 |
| Greater Peninsula | $16,820.66 | $24,925.18 | $36,485.07 |
| Hampton Roads | $16,267.96 | $22,395.37 | $32,565.39 |
| New River/Mt. Rogers | $15,912.37 | $21,948.34 | $31,922.27 |
| Northern Virginia and Alexandria/Arlington | $16,662.17 | $25,794.86 | $40,057.27 |
| Piedmont Workforce | $16,647.94 | $24,940.42 | $37,360.85 |
| Shenandoah Valley | $16,456.94 | $26,625.94 | $40,036.95 |
| South Central | $15,925.58 | $21,777.66 | $31,193.81 |
| Southwestern Virginia | $16,055.62 | $19,983.42 | $26,254.09 |
| West Piedmont | $16,020.06 | $22,254.15 | $30,784.37 |
| Western Virginia | $16,519.93 | $23,779.15 | $32,626.35 |
The data sources for the information displayed here include: US Department of Labor (BLS); Virginia Workforce Connection.
Stock Clerks, Sales Floor
Employment Projections
| National | 2010 | 2020 | % Change |
|---|---|---|---|
| United States | 1,787,400 | 1,808,300 | + 1.2% |
| State | 2008 | 2018 | % Change |
| Virginia | 50,129 | 54,665 | + 9.0% |
| Region | 2008 | 2018 | % Change |
| Bay Consortium | 1,884 | 2,052 | + 8.9% |
| Capital Region Workforce Partnership | 7,148 | 7,754 | + 8.5% |
| Central VA/Region2000 | 1,377 | 1,471 | + 6.8% |
| Crater Area | 1,512 | 1,636 | + 8.2% |
| Greater Peninsula | 3,185 | 3,367 | + 5.7% |
| Hampton Roads | 8,199 | 9,096 | + 10.9% |
| New River/Mt. Rogers | 2,045 | 2,172 | + 6.2% |
| Northern Virginia and Alexandria/Arlington | 11,560 | 12,927 | + 11.8% |
| Piedmont Workforce | 2,546 | 2,737 | + 7.5% |
| Shenandoah Valley | 3,751 | 4,040 | + 7.7% |
| South Central | 734 | 780 | + 6.3% |
| Southwestern Virginia | 973 | 1,042 | + 7.1% |
| West Piedmont | 1,297 | 1,378 | + 6.2% |
| Western Virginia | 2,797 | 2,983 | + 6.7% |
The data sources for the information displayed here include: Virginia Workforce Connection.
Stock Clerks, Sales Floor
Related Occupations
Related Occupations
- Food Preparation Workers
- Combined Food Preparation and Serving Workers, Including Fast Food
- Cashiers
- Counter and Rental Clerks
- Parts Salespersons
- Postal Service Clerks
- Weighers, Measurers, Checkers, and Samplers, Recordkeeping
Careers in Buying and Merchandising Pathway:
- Online Merchants
- Cashiers
- Counter and Rental Clerks
- Procurement Clerks
- Customer Service Representatives
- Order Clerks
- Stock Clerks, Sales Floor
- Marking Clerks
- Stock Clerks- Stockroom, Warehouse, or Storage Yard
- Office Clerks, General
- Parking Lot Attendants
- Automotive and Watercraft Service Attendants
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
View Videos
The following videos are available for this occupation:
- Marketing, Sales and Service (6.05 Mb)
- Stock Clerks, Sales Floor (3.48 Mb)
- Stock Clerks, Sales Floor (3.69 Mb)
- Order Fillers, Wholesale and Retail Sales (3.85 Mb)
Macromedia Flash is required for viewing the videos. If you do not have the Flash plugin, it is freely available for download.
The data sources for the information displayed here include: New York State Department of Labor; New Jersey Department of Labor; California Occupational Information Coordinating Committee.
Stock Clerks, Sales Floor
Military Training
The following military job classifications are available for this occupation:
- Aviation Maintenance Records and Reports
- Medical Logistics
- Not Occupationally Qualified, General
- Sales Store
- Supply Administration
- Warehousing and Equipment Handling
The data sources for the information displayed here include: Defense Manpower Data Center.
Stock Clerks, Sales Floor
Proficiency Ratings
These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Titles
- Building Materials Sales Attendant
- Checker Stocker
- Grocery Clerk
- Grocery Clerk, Stocking
- Grocery Stock Clerk
- Grocery Stocker
- Inventory Control Specialist
- Inventory Controller
- Inventory Taker
- Inventory Technician
- Merchandise Handler
- Merchandiser
- Night Filler
- Night Stocker
- Picker
- Retail Stocker
- Shelf Stocker
- Stock Clerk
- Stock Worker
- Stocker
- Stockkeeper
- Stockman
- Store Clerk
- Store Hand
- Store Stock Help
- Store Stocker
- Storekeeper Helper
The data sources for the information displayed here include: O*NET™ 16.0.
Stock Clerks, Sales Floor
Related Schools
- The Art Institute of Virginia Beach
- The Art Institute of Washington-Northern Virginia