Baggage Porters and Bellhops

Tasks Include:

• Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
• Greet incoming guests and escort them to their rooms.
• Receive and mark baggage by completing and attaching claim checks.
• Supply guests or travelers with directions, travel information, and other information such as available services and points of interest.
• Assist physically challenged travelers and other guests with special needs.
• Transport guests about premises and local areas, or arrange for transportation.
• Maintain clean lobbies or entrance areas for travelers or guests.
• Deliver messages and room service orders, and run errands for guests.
• Act as part of the security team at transportation terminals, hotels, or similar establishments.
• Explain the operation of room features such as locks, ventilation systems, and televisions.