First-Line Supervisors of Retail Sales Workers

Proficiency Ratings

These proficiencies are scored on a scale from 1 to 5 with 1 being not
important to the job and 5 being extremely important to the job.

Proficiency	Rating
Performing for or Working Directly with the Public	4.0
Getting Information	4.0
Organizing, Planning, and Prioritizing Work	4.0
Communicating with Supervisors, Peers, or Subordinates	4.0
Resolving Conflicts and Negotiating with Others	3.5
Identifying Objects, Actions, and Events	3.5
Guiding, Directing, and Motivating Subordinates	3.5
Establishing and Maintaining Interpersonal Relationships	3.5
Handling and Moving Objects	3.5
Making Decisions and Solving Problems	3.5
Processing Information	3.5
Coaching and Developing Others	3.5
Judging the Qualities of Things, Services, or People	3.5
Training and Teaching Others	3.5
Coordinating the Work and Activities of Others	3.5
Scheduling Work and Activities	3.5
Selling or Influencing Others	3.5
Developing and Building Teams	3.5
Updating and Using Relevant Knowledge	3.5
Interacting With Computers	3.0
Performing General Physical Activities	3.0
Thinking Creatively	3.0
Inspecting Equipment, Structures, or Material	3.0
Controlling Machines and Processes	3.0
Analyzing Data or Information	3.0
Monitor Processes, Materials, or Surroundings	3.0
Performing Administrative Activities	3.0
Communicating with Persons Outside Organization	3.0
Assisting and Caring for Others	3.0
Monitoring and Controlling Resources	3.0
Documenting/Recording Information	2.5
Interpreting the Meaning of Information for Others	2.5
Estimating the Quantifiable Characteristics of Products, Events, or Information	2.5
Developing Objectives and Strategies	2.5
Evaluating Information to Determine Compliance with Standards	2.5
Staffing Organizational Units	2.5
Provide Consultation and Advice to Others	2.5
Repairing and Maintaining Electronic Equipment	2.0
Operating Vehicles, Mechanized Devices, or Equipment	2.0
Repairing and Maintaining Mechanical Equipment	2.0
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment	1.5

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The data sources for the information displayed here include: O*NET™ 16.0.