- Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
- Receive and fill telephone orders for parts.
- Prepare sales slips or sales contracts.
- Receive payment or obtain credit authorization.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Examine returned parts for defects, and exchange defective parts or refund money.
- Mark and store parts in stockrooms according to prearranged systems.
- Discuss use and features of various parts, based on knowledge of machines or equipment.
- Place new merchandise on display.
- Fill customer orders from stock and place orders when requested items are out of stock.
- Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
- Locate and label parts and maintain inventory of stock.
The data sources for the information displayed here include: O*NET™; US Department of Labor (BLS); Virginia Workforce Connection.
Projections Quick View:
Virginia: + 4.2%
National: + 5.0%
High School Diploma
Two: Some Preparation Needed
Mid Range ($28,000 - $35,999)